APP PRIVACY POLICY

MYK LATICRETE INDIA PRIVATE LIMITED (“Company”) is the author and publisher of

the mobile application.

BY USING THE APPLICATION OR THE SERVICES OF OUR COMPANY OR BY

PROVIDING YOUR INFORMATION, YOU CONSENT TO BE BOUND BY THE TERMS OF

THIS PRIVACY POLICY AND THE TERMS OF USE. YOU AGREE TO THE PRACTICES

AND POLICIES IN THIS PRIVACY POLICY AND YOU ALSO AGREE TO THE SHARING

OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE

THE RIGHT TO AMEND THE TERMS OF THIS PRIVACY POLICY AT ANY TIME, AT

OUR SOLE DISCRETION. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY

POLICY, WE REQUEST YOU TO REFRAIN FROM USING OUR SERVICES AND NOT

PROVIDE US YOUR INFORMATION.

This privacy policy ("Privacy Policy") explains how we (the Company) collect, use, share and

protect your personal information (jointly and severally referred to as “You” or “Users” in this

information and the purpose, means and modes of usage of such information shall be provided.

We have created this Privacy Policy to demonstrate our commitment to the protection of your

privacy and your personal information. Your use of and access to the services is subject to this

1. DEFINITIONS

“Partners” shall mean the masons, architects, dealers, trade partners and not trade partners

associated with the Company.

2. CONTEXT AND PURPOSE

This Privacy Policy is published in compliance with Section 43A of the Information Technology

Act, 2000, Regulation 4 of the Information Technology (Reasonable Security Practices and

Procedures and Sensitive Personal Information) Rules, 2011 (hereinafter referred as the “SPDI

Rules”) and Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules,

2011.

3. COLLECTION OF PERSONAL INFORMATION

Our services require us to authenticate and know who you are, so that we can best meet your needs.

When you access the services, we may ask you to voluntarily provide us with certain information

that personally identifies you or could be used to personally identify you. Without prejudice to the

generality of the above, information collected by us from you, while you create an account for

yourself on the application, may include (but is not limited to) the following:

Name, address, mobile number

ii)

Bank details

iii)

Data regarding your usage of the services.

iv)

Other information that you voluntarily choose to provide to us such as information

shared by you with us through emails or calls.

This information collected from you by application may constitute ‘personal information’ or

‘sensitive personal data or information’ as defined under Rule 2(i) and Rule 3 of the SPDI Rules.

Information that is freely available in the public domain or accessible under the Right to

Information Act, 2005 or any other law will not be regarded as personal information or sensitive

personal data or information.

4. PRIVACY STATEMENTS

4.1 CONSENT TO THE PRIVACY POLICY

By affirming your assent to this Privacy Policy, you provide your consent to such collection

as required under applicable law.

4.2 INFORMATION COLLECTED FROM THE USER

4.2.1 All/any information provided by you, including sensitive information, is voluntary

and we reserve the right to use such information provided by or about you for the

following purposes:

(i)

Publishing individual’s information on App. This information is accessible

only by the individual who has generated this data on his/her own or through

Partners.

(ii)

Contacting you for taking product and service feedback.

(iii)

Analyzing software usage patterns for improving product design and utility.

(iv)

help promote safe services

(v)

inform you about offers, products, services, updates, customize your

experience, detect & protect us against error, fraud and other criminal

activity, enforce our terms and conditions, etc.

(vi)

to send you offers, product information, events, educational information,

etc. based on your previous orders and interests.

4.3 App takes your right to privacy very seriously and other than as specifically stated in this

to do so by law, rule, regulation, law enforcement agency, governmental official, legal

authority or similar requirements or when MYK Laticrete , in its sole discretion, deems it

necessary in order to protect its rights or the rights of others, to prevent harm to persons or

property, to fight fraud and credit risk, or to enforce or apply the Terms of Use.

4.4 We also reserve the right to, periodically, reveal general statistical information about App &

its users, such as number of visitors, number and type of goods and services purchased, etc.

4.5 YOUR DUTIES

You are responsible for maintaining the accuracy of the information you submit to us, such

as your contact information provided as part of account registration. If your personal

information changes, you may amend the information by making necessary changes

wherever possible or by contacting us through support. If you wish to make changes to the

bank details provided by you, kindly contact us by calling the helpline number provided.

We will make the requested changes in our then active databases as soon as possible. If

you provide any information that is untrue, inaccurate, out of date or incomplete, or App

has reasonable grounds to suspect that the information provided by you is untrue,

inaccurate, out of date or incomplete, App may, at its sole discretion, discontinue the

provision of the services to you.

4.6 TERMINATION

If you wish to cancel your account or request that we no longer use your information to

provide you services, contact us through support. We shall not retain such personal

information unless required under any other law for the time being in force.

4.7 CYBER INFORMATION and COOKIES

4.7.1 The systems of the Company will automatically receive the URL of you when you

access the website. The authors of App also receive the Internet Protocol (IP)

address of your computer (or the proxy server a User uses to access the World Wide

Web), your computer’s operating system (OS) and type of web browser being used,

email patterns, as well as the name of your ISP. This information may be used to

analyze overall trends to help MYK Laticrete improve its service. The linkage

between your IP address and your personal information will not be shared with

third parties.

4.7.2 App uses temporary cookies to store certain data (that is not sensitive personal data

or information) that is used by MYK Laticrete for technical administration, research

and development, and for User administration, which maybe shared with third

parties.

4.8 This Privacy Policy applies to services that are owned and operated by the Company. App

and/or the Company does not exercise control over the sites linked from within its services

and waives all responsibility and liability towards data collected from such links. If you

decide to visit a third-party website linked to the website, understand you do this entirely

at your own risk.

4.9 SECURITY MEASURES

4.9.1 MYK Laticrete has adopted the best international market practices and security

policies, rules and technical measures to protect the personal data that it has under

its control from unauthorized access, improper use or disclosure, accidental loss,

unlawful destruction and unauthorized modification. MYK Laticrete will not be held

liable in case of any loss incurred by the User or any loss of data due to theft of the

User’s electronic devices (mobile phone).

4.9.2 The reasonable security practices and procedures implemented by MYK Laticrete

include but are not limited to: encrypting data when it is on the move using industry

standard practices, keeping all the data within a private cloud, regularly changing

production keys and password, secure and very limited access to all production

servers, performing regular security updates on our servers and more. In spite of

implementing such measures, if a User incurs a loss due to hacking, phishing or

other such techniques, then MYK Laticrete will not be held liable for the same.

4.10 All sub clauses of Clause 4 apply to Users and all Partners.

5. CONFIDENTIALITY

5.1 Your Personal Information is maintained by MYK Laticrete in electronic form on its

equipment, and on the equipment of its employees. MYK Laticrete takes all necessary

precautions to protect your personal information both online and offline and implements

reasonable security practices and measures including certain technical, operational,

managerial, and physical security control measures that commensurate with respect to the

information being collected and the nature of App’s business.

5.2 MYK Laticrete will not be liable for any unauthorized use of your account. If you suspect an

unauthorized use of your account, at any time, you must immediately notify MYK Laticrete

by contacting support. You shall be liable to indemnify MYK Laticrete for any loss suffered

by us due to such unauthorized use of your account.

5.3 MYK Laticrete makes your information accessible to its employees, agents or partners and

third parties only on a need-to-know basis and binds all such parties to strict confidentiality

obligations.

5.4 Notwithstanding the above, MYK Laticrete is not responsible for the confidentiality, security

or distribution of your personal information by our partners and third parties outside the

scope of our agreement with such partners and third parties. Further, MYK Laticrete shall not

be held responsible for any breach of security or for any action by third parties or events that

are beyond the reasonable control of MYK Laticrete including, acts of government, computer

hacking, unauthorized access to computer data and storage device, system failure, breach

of security and encryption, poor quality of your Internet service or mobile phone service,

etc..

6. AMENDMENTS TO PRIVACY POLICY

App may update this privacy policy at any time, with or without advance notice. If you use

the services of the Company or access the App application after a notice of amendment has

been sent to him/her, you hereby provide your consent to the amended terms.

7. GRIEVANCE OFFICER

For any grievances related to data privacy, you can contact us at

marketing@myklaticrete.com